At Ironsthread, operated by Vintrosol Private Limited, we value and protect your privacy with the highest level of care and responsibility. Your personal information matters to us, and we ensure it is collected, stored, and used securely to deliver a safe, seamless, and reliable shopping experience.  

In this policy, the terms “we,” “our,” or “us” refer to Vintrosol Private Limited, while “you,” “your,” “user,” or “users” refer to individuals who visit or make purchases through Ironsthread.  

This Privacy Policy explains how we collect, use, and protect your personal data. By continuing to use our website, you acknowledge and accept the practices outlined here. If you do not agree with any part of this policy, we recommend refraining from using our services.    
 

Information We Collect  

To enhance your browsing and shopping experience, we may collect the following types of data:  

1. Personal Details  

• Your full name, phone number, and email address  
• Billing and shipping address details  
• Payment information required to process your orders  

2. Browsing & Interaction Data  

• Information on your interactions with our store, including order history and preferences  
• Pages, products, and categories you visit or engage with  

3. Device & Technical Information  

• IP address, browser type, and device specifications  
• Location information (if permitted by you)  
• Usage patterns for improved navigation and platform security  

4. Cookies & Tracking Tools  

• Cookies and similar tools that personalize your experience and recommend relevant products  
• Tracking technologies that help us improve site performance and user engagement    
   

How We Use Your Information  

We use your personal information for the following purposes:  

• Order Processing & Support: To fulfill purchases and assist with inquiries.  
• Updates & Promotions: To send you updates, special offers, or marketing materials (only with your consent).  
• Fraud Prevention & Security: To detect and prevent fraudulent or suspicious activities.  
• Legal Compliance: To meet legal, tax, or regulatory obligations.    
   

Sharing Your Information  

We never sell or rent your personal data. However, we may share it with:  

• Trusted service providers such as shipping partners and payment processors.  
• Legal or regulatory authorities when required by law.  
• Business partners strictly for service fulfillment, under confidentiality agreements.    
   

Cookies and Tracking Technologies  

Our website uses cookies, web beacons, and similar technologies to:  

• Enhance your browsing experience  
• Analyze traffic and site performance  

You can control or disable cookies at any time through your browser settings.    
 

Data Storage and Security  

We implement industry-standard security protocols—including SSL encryption, secure servers, and restricted data access—to protect your personal information against unauthorized access, loss, or misuse.    
 

Data Retention  

We retain your personal data for  8 to 12 months after your last interaction with our site unless a longer period is required by law for tax, compliance, or legal purposes.    
 

Your Rights and Choices  

You have full control over your data. You may:  

• Access, update, or correct your personal details.  
• Request deletion of your data (subject to legal requirements).  
• Opt out of marketing communications at any time.  
• Manage or disable cookies via your browser settings.    
   

Children’s Privacy  

Our services are intended for individuals aged  18 and above . We do not knowingly collect or process information from minors. If any data from individuals under 18 is discovered, it will be deleted promptly.    
 

Third-Party Links  

Our platform may include links to third-party services such as payment gateways or logistics providers. We are not responsible for the privacy practices or content of these third-party websites. Please review their policies before providing any personal information.    
  

Policy Updates  

We may revise this Privacy Policy periodically. Any changes will be reflected on this page. Continued use of our website after updates signifies your acceptance of the revised terms.    
 

Consent  

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.    
 

Contact Us  

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:  vintrosolpvtltd@gmail.com.