At Ironsthread, we value transparency and strive to provide our customers with a secure and reliable shopping experience. The following disclaimers outline the general risks associated with online shopping and the scope of our responsibility. By purchasing through our website, you agree to the terms outlined below.
By placing an order on our website, customers acknowledge the inherent risks associated with online shopping. While we make every effort to present accurate product descriptions and images, minor variations in color, texture, fit, or finish may occur due to screen resolution, lighting conditions, or individual perception. We encourage customers to review all product details carefully and contact our Customer Support Team for clarification before completing a purchase.
All products listed on our platform are subject to availability. Although we regularly update inventory, high demand or technical issues may occasionally lead to discrepancies. In such cases, we reserve the right to cancel, modify, or delay affected orders. Customers will be notified promptly and offered available alternatives or a full refund, as applicable.
We make every effort to display product colors accurately; however, due to variations in monitor settings, device displays, and lighting, the actual product color may differ slightly from what appears online. These variations are considered normal and do not qualify as product defects or grounds for misrepresentation.
Once an order has been dispatched, it is handled by third-party logistics partners. While we collaborate with trusted courier services, unforeseen events such as delivery delays, transit damages, or losses may occur beyond our control. In such situations, we will assist you in coordinating with the courier partner and work toward an appropriate resolution. Customers are encouraged to report any delivery concerns to our support team immediately upon noticing them.
Our website operates independently and does not endorse or include third-party platforms or external links. We are not affiliated with any other websites, and any claims of association should be treated with caution. If you encounter external sources falsely claiming to represent or partner with us, please notify our team immediately. We disclaim all responsibility for any content, transactions, or issues arising from such unauthorized third-party sources.